HITEK AI
HITEK AI is a Facility management software company based in Dubai, United Arab Emirates.
What does CAFMTEK do?
“It holds your asset register, takes maintenance requests from any channel, turns them into work orders, runs planned maintenance schedules, and tracks performance against your contract SLAs.”
View in the company profileIs CAFMTEK cloud based or on-premise?
“Both. You can run it in the cloud or install it on your own servers.”
View in the company profileWhat AI features does CAFMTEK include?
“Fault detection and diagnostics, predictive maintenance with anomaly detection, suggested PPM intervals from real asset data, and AI assisted intake that drafts a request from a photo. All included as standard.”
View in the company profileDoes CAFMTEK have a mobile app?
“Yes, for iOS and Android. Technicians receive jobs, scan QR codes and record work on site.”
View in the company profileCan people report issues without a login?
“Yes. Anyone can scan a QR sticker on an asset or location, or open a public form link. The asset and location are filled in from the sticker, so the helpdesk gets accurate detail.”
View in the company profileCan CAFMTEK manage more than one contract or site?
“Yes. Contracts, locations and SLAs are managed separately, and users only see what their permissions allow. One system can run a whole portfolio.”
View in the company profileHow does CAFMTEK track SLAs?
“Each contract carries its own SLA rules by priority, with operating days and hours. Every request is then measured across four stages: respond, attend, contain and fix.”
View in the company profile