Kansoft Solutions
Kansoft Solutions Pvt Ltd: “Kansoft Solutions Pvt Ltd is a global software engineering company specializing in AI-assisted software development and delivery, cloud engineering, enterprise applications, data analytics, DevOps, and application modernization services.”
What's the difference between an AI agent and a chatbot?
“A chatbot answers questions in a conversation window. An AI agent takes actions: it calls APIs, queries databases, writes files, sends emails, and executes multi-step plans. Agents use an LLM as a reasoning engine but connect it to tools that interact with the real world.”
View in the company profileHow do you prevent agents from taking harmful actions?
“We implement configurable autonomy levels — agents require human approval for high-stakes or irreversible actions. All tool calls are logged, rate-limited, and validated against an allowlist. Output guardrails check responses before any action is committed.”
View in the company profileWhich LLM do you use for agents?
“We select the LLM based on your requirements — latency, cost, context window, and data residency. We commonly use Claude (Anthropic), GPT-4o (OpenAI), or Gemini, and can use open-source models (Llama 3, Mistral) for on-premise deployments.”
View in the company profileCan agents work with our existing enterprise systems?
“Yes. We build tool wrappers for Salesforce, SAP, ServiceNow, Microsoft 365, Jira, Confluence, and any system with an API. For legacy systems without APIs, we can integrate via browser automation with appropriate controls.”
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