Reach: website

Reach: “Virtual Assistants for dental practices. Front-office support including scheduling, insurance verification, and revenue cycle management.”

• Who are the dental virtual assistants and where do they come from?

  “Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Reach dental virtual assistants to work during their waking hours.”

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• How do I train a virtual assistant?

  “Training a virtual assistant is straightforward with Reach’s support. Our Reach Academy provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific routines and needs.”

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• What is the onboarding process like?

  “Reach’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Reach’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.”

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