ClosedLoop AI
ClosedLoop AI: “AI-powered customer feedback intelligence platform that turns customer conversations into structured product insights.”
How is this defensible at the board?
“Every claim cites a quote, a customer, a date, a channel. Forward the brief unchanged, or quote it in a slide with the source. We don't generate stats; we surface evidence.”
在公司资料中查看What about compliance and data residency?
“GDPR-compliant, SOC 2 Type II attested, and ISO 27001:2022 certified. EU or US data residency locked at workspace creation. Enterprise gets full audit access, a DPA, and a current subprocessors list.”
在公司资料中查看Can I bring our own model?
“On Enterprise, yes: Anthropic or OpenAI with your own keys, arranged as part of the contract. Talk to us about anything beyond that.”
在公司资料中查看Can the product, sales, and CS teams disagree?
“Yes, and the brief shows the disagreement explicitly when it exists. Product says the export is shipping next sprint. Sales has deals blocked on it now. The brief surfaces both. Leadership makes the call.”
在公司资料中查看Can I export the brief and the underlying evidence?
“Yes. Every brief, theme, quote, and account is exportable as CSV or JSON. Your data is your data.”
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