Source information from Convo

Convo: /faq

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  1. Convo

    Company knowledgeUpdated

    Convo: “Convo is an AI-moderated user research platform. It runs natural, conversational interviews at scale and turns them into themes, quotes, and decisions.”

    • What is AI-moderated research?

      “AI-moderated research replaces a human interviewer with an AI that runs natural, conversational interviews at scale. It asks open-ended questions, listens to each answer, and probes follow-ups in real time—so you get the depth of a 1:1 interview across hundreds or thousands of people at once.”

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    • How is Convo different from a survey?

      “Surveys lock people into fixed options and rarely explain the “why” behind an answer. Convo holds an open conversation, adapts its questions to what each person says, and surfaces the reasoning, emotion, and context that multiple-choice questions miss—while still giving you quantifiable themes.”

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    • Which languages does Convo support?

      “Convo conducts and analyzes interviews in dozens of languages, so participants can answer naturally in their own words. Results and themes are then made available to your team in a consistent, comparable view regardless of the language each person spoke.”

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    • Can I upload my own transcripts?

      “Absolutely. You can bring existing interview transcripts into Convo and run the same AI-powered analysis used for live interviews—extracting themes, quotes, and patterns from research you have already collected.”

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