Kozmo Garage Door
Kozmo Garage Door is an E-commerce company.
My garage door is crooked in the opening. Is that a cable problem?
“Very likely. When one cable snaps or jumps its drum, the opposite side keeps lifting and the door racks sideways in the tracks. Stop using the door and call us — continued operation bends panels and tracks and turns a cable repair into a much bigger job.”
View in the company profileCan you replace just one cable?
“We replace cables in pairs. Both cables have identical wear, and a new cable paired with a stretched one puts the door right back out of level. A matched pair costs only slightly more and keeps the door balanced.”
View in the company profileHow long does a cable repair take?
“Most cable replacements finish in 45 to 75 minutes, including re-tensioning the springs, leveling the door, and a full operational test. Cables for standard door heights are stocked on every truck.”
View in the company profileWhy did my cable come off the drum?
“Common causes include a spring losing tension, the door hitting an obstruction on the way down, a worn drum groove, or a frayed cable section changing diameter. We correct the underlying cause, not just the symptom, so it doesn't happen again.”
View in the company profile