Source information from JYZ Design

Canadian web design agency based in Calgary, Alberta, specializing in custom WordPress and Shopify websites.

• Can you fix up my existing logo design?

  “While we are happy to work with inspiration images, we typically do not edit existing work. We only offer our branding packages as listed above, created from scratch.”

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• What if I don't like the work you provide?

  “It is very rare we aren’t able to find brand identity that resonates with our clients. Please review our portfolio work in depth to make sure there’s at least one that fits the style you’re for.”

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• What final logo design files do I get?

  “Typically, we export the following: SVG, JPG, PNG with versions for each: white, dark and color. Should you need a special logo file, please let us know!”

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• Do you apply for trademarks?

  “No, we recommend working with a trademark lawyer.”

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• Do you provide a NUANS report?

  “Yes, at an additional cost.”

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• What if my rounds of revision go beyond the included three?

  “We encourage close collaboration to ensure your thoughts and feedback is taken into account. Should you require more than 3 rounds, we can discuss options for either scope increase or small tweaks to existing versions.”

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• What if my desired domain or social handle is not available?

  “This is common, as many names are already taken. We will search for availability and provide you different options.”

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