Whito
Whito: “Independent insight into UK business. Whito publishes independent research on how UK businesses are found, trusted and priced.”
How many care services in England have no website on the CQC register?
“On the CQC care directory file dated 26 August 2026, 27,551 of 57,082 registered services had no website recorded, which is 48.3%. That is a count of the register, not a survey of the businesses.”
View in the company profileDoes a blank website field mean the provider has no website?
“No. We drew ten home care agencies at random from the blanks and looked for each. We confirmed working websites for three by opening the site and matching name and area or postcode, and found two more that were probable matches. Only three of the ten had no website we could find at all.”
View in the company profileWhich type of care service is worst affected?
“Dental services, at 62.7% with no website recorded, followed by supported living at 50.1% and home care agencies at 48.8%. Hospitals are the best recorded at 19.7%.”
View in the company profileIs this a small business problem?
“Sharply so. 49.4% of single-location providers have no website recorded against any location, against 5.0% of providers with 21 or more locations.”
View in the company profile