Source information from Phreesia Inc.

Phreesia Inc. is an American healthcare software company.

• How does Phreesia help improve collections before and at the point of service?

  “Phreesia runs eligibility and benefits checks before the visit and shows what the patient is likely to owe. Patients can review estimates and pay during digital check-in, which makes it easier to collect copays and balances upfront.”

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• Does Phreesia integrate with our PM system for posting and reconciliation?

  “Yes. Phreesia integrates with 16+ PM and EHR systems. Payments are automatically posted back to your system of record, which reduces manual entry and makes reconciliation simpler.”

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• What types of patient payments can Phreesia support across the revenue cycle?

  “Phreesia supports copays, outstanding balances and post-visit payments. Patients can pay during digital check-in, through self-service bill pay or via automated collections. Payment options include credit, debit, FSA/HSA, mobile wallets (Apple Pay® and Google Pay™), and cash and check tracking.”

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• Can Phreesia help reduce manual payment collection work for staff?

  “Yes. Automated collections, self-service payments and auto-posting take a lot of manual work off your team’s plate. Organizations save an average of 133 hours of staff time per 1,000 auto-collected payments—less follow-up, less data entry, more time for higher-value work.”

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