Advanced Test Equipment Corporation (ATEC)
Primarily a rental company with select sales opportunities and a full in-house calibration service that is accredited to ISO 17025 by A2LA.
When Does My Rental Period Begin?
“Rentals begin the day the equipment is shipped or picked up, including transit time. Weekly rental is 7 days including the day it ships. Bi-weekly is 14 days including the day it ships. Monthly is 30 days including the day it ships.”
View in the company profileHow Long Can I Keep My Rental?
“As long as you need. After the initial committed rental period, the rental prorates daily.”
View in the company profileWhen Does My Rental Contract Terminate?
“Once the equipment arrives at the ATEC Receiving Department subject to end of rental inspection, the rental period ends.”
View in the company profileWhat Do I Do if I Have an Issue with My Equipment?
“Contact our technical support team at (800) 404-2832, then press 3. You may also contact your account manager by dialing the same number, followed by their specific extension.”
View in the company profileDo I Have to Pay for Shipping on My Rental?
“Yes. ATEC can prepay and bill the shipment or ship on your account at any speed requested.”
View in the company profileDo I Need to Return the Equipment in the Original Packaging?
“Equipment must be returned safely packed in our original packaging OR something comparable. Missing crates will be billed as an additional cost if not returned.”
View in the company profileDoes ATEC Offer International Shipping?
“Yes. Please note that international customers must fill out our End-Use Certification form located in our checkout.”
View in the company profileDo I Need to Insure My Shipment?
“Yes. The customer is liable for equipment during transit time.”
View in the company profile