Mickai
Mickai: “Mickai is the Sovereign Intelligence Operating System (SIOS). 100% offline. 104 filed UK patent applications, 2,340 claims. Hardware-bound identity. Cryptographically audited decisions.”
Can customer support AI run fully on-premise and offline?
“Yes. Mickai runs the entire support and lifecycle function on the sovereign brains hosted on hardware your organisation owns, behind your own firewall, with no internet dependency.”
View in the company profileHow does sovereign support handle GDPR and PCI-DSS?
“Because the customer registry, ticket corpus and every model inference stay inside your boundary, identifiable customer data and any in-scope cardholder data are never transferred to a multi-tenant processor. This supports GDPR data-minimisation, lawful-basis and residency positions and keeps PCI-DSS scope under your direct control. Every automated action is sealed to a post-quantum Open Audit Record a regulator can inspect.”
View in the company profileDoes Mickai meet EU AI Act and FCA expectations for automated customer decisions?
“Automated decisioning that affects consumers carries EU AI Act traceability and human-oversight duties, and for regulated firms FCA conduct rules apply. Mickai records the reasoning behind every classification, resolution and escalation in the Open Audit Record, so the basis for each automated action is evidenced and reviewable. Human-in-the-loop gates can be set on any action class your governance requires.”
View in the company profile