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HKPC launches ‘AI for All’ program to help SMEs and workers adopt technology

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ClaudeWhat practical training can help my team use generative AI to improve business processes in hong kong?
PerplexityWhat practical training can help my team use generative AI to improve business processes in hong kong?
ClaudeHow can a local organisation identify practical ways to apply AI in its operations in hong kong?

Claude · What practical training can help my team use generative AI to improve business processes in hong kong?

Not surfaced in this answer · The retained answer does not name Hong Kong Wireless Technology Industry Association (WTIA) and retains no source from hkwtia.org.

Oct 22, 2026, 6:33 AM UTC

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Here's a practical way to build the training, followed by Hong Kong options and funding that can offset the cost.

1. Structure the training around your workflows

Start by mapping the processes you want to improve, then train people to use generative AI on those specific tasks. Useful modules include:

Prompting and content drafting: HKPC's courses cover using generative AI and prompt engineering to enhance productivity, communication, and decision-making .
No-code automation and chatbots: One HKPC course focuses on applying free Generative AI tools for creative content generation, workflow automation, and building no-code chatbots .
Data analysis and reporting: Several providers offer generative AI paired with data analytics, for example turning raw data into reports.
Responsible use: Cover data privacy, bias, and transparency. The HKPC's free courses include these topics, and they matter most when staff paste customer or company data into public tools.
Leadership and governance: Managers need to decide what to automate, how to measure results, and who checks AI output. HKPC's Generative AI for Managers course is aimed at that level.

A sensible sequence is to train everyone on basics first, then have each team pilot one real workflow with a named owner and before-and-after metrics. Keep a shared prompt library and a review step for anything customer-facing.

2. Hong Kong training options

HKPC (Hong Kong Productivity Council): This is the most SME-oriented option. Its "AI for All" initiative will offer training on generative AI for tasks such as content creation, data analysis and workflow optimization . HKPC's free one-on-one consultations can help SMEs identify suitable government schemes. The HKPC Academy also lists a Generative AI for Business Optimisation course at HK$3,000/ HK$2,700 with a group discount for 2 participants or more . Check the schedule, since listed dates may already have passed.
Cantonese-language options: If your staff prefer Cantonese instruction, HKPC has run a course that is one of the very few local courses conducted in Cantonese , and CUHK's part-time course is Cantonese (supplemented with English) , at a listed tuition fee of HK$4,880. That CUHK course is a 12-hour introduction covering the practical capabilities and limitations of GenAI and large language models .
Longer university certificates: PolyU offers a 84 hours AI-driven digital marketing certificate at HK$18,800 (normal fee), which suits a marketing team that wants depth.
In-house or customised training: Consultancies offer tailored programmes. One vendor's page says its programme covers ChatGPT, Claude, Microsoft Copilot, and Gemini . Treat vendor comparison pages as marketing, and compare prices and outcomes directly.

3. Funding to reduce costs

Continuing Education Fund (CEF): Eligible residents can claim subsidies for approved I&T courses. Official government material says over 420 CEF courses are related to such I&T areas as AI, big data analytics and smart cities . A third-party guide describes the subsidy as up to HK$25,000 at 80% reimbursement, but verify the current terms on the official CEF site before budgeting.
Upskill Hong Kong: The retraining board is being rebranded, and it will run an 18-month campaign from the first half of 2027, with a free online course open to all . Note that some sources say the employed-worker AI courses start in November 2026, so confirm the timing.
Digital Transformation Support Pilot Programme: This matching-subsidy scheme for SMEs is being enhanced to incorporate artificial intelligence (AI) and cybersecurity solutions . It covers technology, not training, so use it alongside a training budget.
Free introductory content: HKPC's free online learning platform covers basic AI concepts, introductory generative AI applications and responsible use , which is useful for onboarding before paid courses.

Suggested next steps: Confirm current course dates and fees directly with providers, check CEF eligibility for each staff member, and book a free HKPC consultation to match your team's processes with available funding.

Perplexity · What practical training can help my team use generative AI to improve business processes in hong kong?

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Oct 22, 2026, 6:33 AM UTC

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Oct 22, 2026, 6:33 AM UTC · Completed

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#1 AI, Innovation, Big Data and Digital Transformation Programme ...Source context · www2.hkma.org.hk
#2 Generative AI for Business OptimisationSource context · hkpcacademy.org
#3 Generative AI Series - HKPC AcademySource context · hkpcacademy.org

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# Search Results: What practical training can help my team use generative AI to improve business processes in hong kong?

Found 10 results.

### Result 1
AI, Innovation, Big Data and Digital Transformation Programme ...
https://www2.hkma.org.hk/general/ai-innovation/

### AI, Innovation, Big Data and Digital Transformation Programme Series
To meet the practical needs of different business functions, the HKMA AI Empowerment Centre offers a diverse range of training programmes in AI, innovation, big data, and digital transformation.
Structured across six learning tracks, our programmes allow you to easily explore and select the AI learning path best suited to your goals.
|Lead with AI Designed for management, exploring how to formulate AI strategy, drive corporate transformation, and enhance high-level decision-making.|Work with AI Designed for corporate employees and teams seeking to quickly enhance daily work efficiency.|Build with AI Designed for technical and innovation teams looking to build or customize AI solutions.|
|--|--|--|
|Apply AI by Function Designed for practical application scenarios within specific business functions.|Analyze with AI Designed for teams responsible for data processing, reporting, and decision support.|Create with AI Designed for content creators, media professionals, and production teams.|
...
Lead with AI
One-Day Workshop on Unlocking the Power of LLMs: Mastering Generative AI with Smart Agent and Workflow
Workshop on AI for Board Leaders – Steering Strategy, Managing Risk, and Driving Enterprise Value
Workshop on From Vision to Action: Leading Digital Transformation with AI (Co-organized with Cyberport Academy)
Work with AI
Executive Certificate in Office Automation, Conversational AI and Language Models ^*^
Executive Certificate in Workplace Applications of AI Productivity Tools ^*^
Executive Certificate in AI Business Diagnostics and Intelligent Solutions ^*^
Build with AI
One-Day Workshop: Beyond Just Chat — Building AI Agents with OpenClaw
Executive Certificate in AI Agent and Vibe Coding Applications for Business Optimization^*^
Apply AI by Function
Executive Certificate in Digital HR & AI Applications^*^
Executive Certificate in Mastering Generative AI for Strategic Marketing Excellence^*^
Workshop on AI for Asset Managers: RWA Analysis & Stablecoin Strategy (Co-organized with Cyberport Academy)
Workshop on Streamline & Scale: Generative AI for Smarter Operations in Finance (Co-organized with Cyberport Academy)
Executive Certificate in Practical AI Applications for NGOs ^*^
Analyze with AI
Executive Diploma in Big Data, Data Analytics & AI^#^
Executive Certificate in Generative AI in Big Data & Data Analytics^*^
Executive Certificate in Power BI Data Analytics and Data-Driven Storytelling^*^
...
Certificate in GEN AI Creative Film x Animation x Short Dramas^*^

### Result 2
Generative AI for Business Optimisation
https://www.hkpcacademy.org/en/10018951-03-generative-ai-for-business-optimisation/

Generative AI for Business Optimisation - HKPC Academy
Generative AI for Business Optimisation
Course Code : 10018951-03
Location : HKPC Building 78 Tat Chee Avenue Kowloon
Class Schedule: 2026-07-17
...
This practical workshop enables you to master some of the most popular **free AI tools that can help improve your daily operations.
**
**Anyone** **without a technical background ** can leverage these AI tools to automate work tasks with higher efficiency, accuracy, and creativity!
## Course Objectives
- Equip participants with a strategic understanding of how Generative AI enhances business innovation, competitiveness, and operational efficiency.
- Develop practical skills in applying free Generative AI tools for **creative content generation**, **workflow automation**, and building **no-code chatbots ** to address business needs.
- Critically assess the challenges of AI-driven security threats and data privacy concerns, and formulate robust strategies to mitigate risks in AI adoption.
- Analyse real-world use cases and emerging trends to cultivate organisational agility and strategic foresight for an AI-driven future.
...
## Date
17 Jul 2026 (Fri)
## Time
09:30 – 17:00
...
Anyone interested in ChatGPT & Generative AI
...
Strategic Role of Generative AI in Business**
- Understanding the role of Generative AI in enhancing business innovation and competitiveness
- Identifying key business domains benefiting from Generative AI and no-code automation
- Importance of Prompt Engineering techniques in improving AI effectiveness and efficiency
**2.
Creative Content Generation and Visualisation Using AI**
- Applying text-to-image and text-to-presentation AI tools to accelerate marketing and reporting efforts
- Best practices for generating high-quality AI-driven graphics and slide decks
- Use cases demonstrating productivity gains in content creation
**3.
Building Customised GPT-Powered Chatbots for Your Business**
- Designing and deploying tailored AI chatbots for customer support and internal knowledge management
- Techniques for fine-tuning pre-built models without deep technical expertise
- Integration of AI assistants into existing business operations
- Tips to train AI models to meet specific business requirements
- Showcase of no-code tools to ease the process of building and deploying AI models
**4.
AI Models Integrated Workflow Automation and AI Agent **
- Leveraging no-code platforms for enhancing routine business processes
- Streamlining communication tasks with AI-powered automation
– Automated email drafting with AI integration
– Content creation automation using AI triggers and actions
– Real-time notifications and task updates via integrated platforms
- Creating simple AI agents for business use cases
– Designing basic AI agents for handling FAQs and task automation within workflows
– **Hands-on practice:** Build and deploy a simple AI agent that interacts with business data and triggers automated responses
- Introducing MCP model for AI system learn and interact with latest data
...
Security and Data Privacy in the AI Era: A Business Imperative**
- Unpacking recent AI crime trends and their implications on business
- Understanding the threats: Deepfakes, Voice Synthesis, AI Password Cracking, and more, and their impact on business security
- Understand regulatory and privacy concerns relevant to Generative AI deployment
**6.
Real-World Generative AI Use Cases and Success Stories **
- Explore practical examples of how businesses across industries leverage Generative AI to optimise operations and enhance customer experience
- Review case studies highlighting measurable business impacts including cost savings and productivity improvements
- Extract key lessons and best practices to inspire effective AI adoption

### Result 3
Generative AI Series - HKPC Academy
https://www.hkpcacademy.org/en/generative-ai-series/

The HKPC Academy offers generative AI courses to help you master AI tools, simplify work, and boost productivity.
**Most AI tools are free!
Enroll now!**
|**Strategy and Implementation**|**Business Applications**|
|--|--|
|1.
Driving AI Transformation: Culture, Mindset & Teams 2.
AI Leadership: From Strategy to Applications 3.
Large Language Models (LLM): From AI Applications to Project Management 4.
Mastering AI Communication: Prompt Engineering 5.
AI-Driven Business Breakthroughs with Design Thinking|1.
Generative AI for Business Optimisation 2.
Generative AI x Data Analytics 3.
Microsoft 365 Copilot 4.
AI for Business Automation 5.
AI Agents for Business 6.
From Idea to Deck: Create with Canva & AI 7.
From Raw Data to Compelling Reports & Infographics|
|**Marketing and eCommerce**|**Technical & Development Skills**|
|1.
Generative AI x Digital Marketing 2.
Generative AI x Video & Reel 3.
AI Graphics for Ecommerce 4.
AI-Powered GEO/SEO Brand Growth Techniques|1.
AI Systems: RAG, Agents, MCP and Vibe Programming 2.
Build with AI: Automate with n8n, Develop with Vibe Coding|

### Result 4
Generative AI for Business & IT Leaders & Managers Course in Hong Kong
https://www.simpliaxis.com/hk/generative-ai-for-business-leaders

Generative AI for Business Leaders Training in Hong Kong
** ** Generative AI** Generative AI for Business & IT Leaders & Managers Training
Generative AI for Business & IT Leaders & Managers Course in Hong Kong
...
Are you ready to lead the way in the era of Artificial Intelligence?
Empower your leadership with our 'Generative AI for Business & IT Leaders & Managers' course with Simpliaxis.
Gain a strategic, deep-rotted understanding of Generative AI, explore its practical applications in business, and learn to drive innovation.
This program provides 40 hours of training in AI, preparing you to navigate the field with expertise.
...
Embark on a transformative journey with Simpliaxis's specialized course, "Generative AI for Business & IT Leaders & Managers."
Designed for executives and managers seeking to lead with innovation, this program provides a comprehensive understanding of Generative AI and its strategic applications.
This course is designed and delivered in collaboration with Kloudstac.
In this course, participants will delve into the fundamentals of Generative AI, exploring key concepts, practical applications, and industry-specific use cases.
Through hands-on workshops and real-world case studies, leaders will learn to leverage Generative AI to enhance decision-making, drive innovation, and navigate the evolving digital landscape.
From developing a Generative AI roadmap to managing AI projects and ensuring ethical implementation, this course prepares leaders with the Skills and expertise to spearhead AI initiatives in their organizations.
With a focus on practicality, participants will engage in industry-specific use cases, explore future trends, and undertake a capstone project to apply their learning.
...
16 hours online live Training Session
Industry-specific insights for both Business and IT leaders
Hands-on learning with cutting-edge tools and technologies
Learn from seasoned professionals in the field of Generative AI
Develop a blueprint for integrating Generative AI into your organization
...
Through our Generative AI for Business & IT Leaders & Managers course, participants will:
- ** Learn to integrate Generative AI into business
- ** Explore real-world AI applications and use cases
- ** Lead innovation using Generative AI in products
- ** Manage AI projects effectively and efficiently
- ** Stay updated with future AI trends
...
2
Live Learning:
Engage in live sessions led by industry experts, gaining insights and practical knowledge.
3
Hands-On Application:
Apply concepts through workshops and assignments to deepen understanding.
4
Capstone Project:
Demonstrate proficiency by completing a real-world Generative AI project.
...
Introduction to Generative AI
- Understanding Generative AI
- Importance and Impact on Business Strategy
- Overview of Generative Models
…
- Healthcare: AI in Diagnostics and Patient Care
- Finance: Risk Assessment and Fraud Detection
- Marketing: Personalization and Customer Engagement
Implementing Generative AI Strategies
- Developing a Generative AI Roadmap
- Integration with Existing IT Infrastructure
- Ensuring Ethical and Responsible AI Practices
Hands-On Workshops and Case Studies
- Guided exercises using Generative AI tools
- Analysis of real-world case studies
- Group projects for practical application
Generative AI for Innovation and Product Development
- Idea Generation and Prototyping
- Accelerating R&D with AI
- Innovations in Product Design and Development
Managing AI Projects
- Project Management for AI Initiatives
- Overcoming Challenges in Implementation
- Monitoring and Evaluating AI Performance
...
## Generative AI for business & IT leaders Managers Certification Curriculum in Hong Kong
Introduction to Generative AI
- Understanding Generative AI
- Importance and Impact on Business Strategy
- Overview of Generative Models
Key Concepts in Generative AI
- Probability Distributions
- Neural Networks and Deep Learning
- Autoencoders and Variational Autoencoders
Practical Applications in Business
- Text Generation and Natural Language Processing (NLP)
- Image Generation and Computer Vision
- Data Synthesis for Decision Support
Industry-Specific Use Cases
- Healthcare: AI in Diagnostics and Patient Care
- Finance: Risk Assessment and Fraud Detection
- Marketing: Personalization and Customer Engagement
Implementing Generative AI Strategies
- Developing a Generative AI Roadmap
- Integration with Existing IT Infrastructure
- Ensuring Ethical and Responsible AI Practices
Hands-On Workshops and Case Studies
- Guided exercises using Generative AI tools
- Analysis of real-world case studies
- Group projects for practical application
Generative AI for Innovation and Product Development
- Idea Generation and Prototyping
- Accelerating R&D with AI
- Innovations in Product Design and Development
Managing AI Projects
- Project Management for AI Initiatives
- Overcoming Challenges in Implementation
- Monitoring and Evaluating AI Performance
Future Trends in Generative AI
- Emerging Technologies and Innovations
- AI in the Evolving Digital Landscape
...
Capstone Project and Certification
- Participants work on a real-world project applying Generative AI concepts
- Presentations and feedback sessions
- Certification awarded upon successful completion
...
**Strategic AI Integration:**
Understand how to strategically integrate Generative AI into business and IT operations.
**Practical Applications:**
Explore real-world applications, from text and image generation to data synthesis for decision support.
**Innovation Leadership:**
Acquire skills to lead innovation using Generative AI in product development and R&D.
**Project Management:**
Learn effective project management for AI initiatives, overcoming challenges and ensuring successful implementation.
**Future Trends Awareness:**
Stay informed about emerging technologies and future trends in the ever-evolving field of Generative AI.
- 40+ Certification programs made an impact
- Employee retention improved by 45%
...
Tailored for business leaders, IT managers, project managers, and decision-makers, this course empowers professionals to integrate Generative AI into their strategies for enhanced outcomes.
...
The course offers a dynamic mix of live sessions, hands-on workshops, a capstone project, and assessments, ensuring a well-rounded and practical learning experience.

### Result 5
PowerPoint Presentation
https://www.hkpcacademy.org/wp-content/uploads/2026/06/Business-Optimisation_Oct_2026.pdf

office work!
Designed for non-tech professionals,
this practical workshop will teach you
how to leverage AI for smarter content
generation, streamlined workflows,
and more effective communication.
Course code
10018951-16
Date and time
5 Oct 2026 (Mon)
09:30 – 17:00
Venue
1/F, HKPC Building,
78 Tat Chee Avenue, Kowloon, Hong
Kong
Mode
Face to face workshop
Language
Cantonese (supplemented with
English terminology and handouts)
Course fee
HK$3,000/ HK$2,700*
*Group discount for 2 or more
Generative AI for Business Optimisation
Course Objectives
• Equip participants with a strategic understanding of how Generative AI enhances business
innovation, competitiveness, and operational efficiency.
• Develop practical skills in applying free Generative AI tools for creative content generation,
workflow automation, and building no-code chatbots to address business needs.
• Critically assess the challenges of AI-driven security threats and data privacy concerns, and
formulate robust strategies to mitigate risks in AI adoption.
• Analyse real-world use cases and emerging trends to cultivate organisational agility and
strategic foresight for an AI-driven future.
...
Course Outline
1. Strategic Role of Generative AI in Business
A.
Understanding the role of Generative AI in enhancing business innovation and competitiveness
B.
Identifying key business domains benefiting from Generative AI and no-code automation
C.
Importance of Prompt Engineering techniques in improving AI effectiveness and efficiency
2. Creative Content Generation and Visualisation Using AI
A.
Applying text-to-image and text-to-presentation AI tools to accelerate marketing and reporting
efforts
B.
Best practices for generating high-quality AI-driven graphics and slide decks
C.
Use cases demonstrating productivity gains in content creation
3. Building Customised GPT-Powered Chatbots for Your Business
A.
Designing and deploying tailored AI chatbots for customer support and internal knowledge management
B.
Techniques for fine-tuning pre-built models without deep technical expertise
C.
Integration of AI assistants into existing business operations
D.
Tips to train AI models to meet specific business requirements
E.
Showcase of no-code tools to ease the process of building and deploying AI models
4. AI Models Integrated Workflow Automation and AI Agent
A.
Leveraging no-code platforms for enhancing routine business processes
B.
Streamlining communication tasks with AI-powered automation
•
Automated email drafting with AI integration
•
Content creation automation using AI triggers and actions
•
Real-time notifications and task updates via integrated platforms
C.
Creating simple AI agents for business use cases
•
Designing basic AI agents for handling FAQs and task automation within workflows
•
Hands-on practice: Build and deploy a simple AI agent that interacts with business data and triggers automated responses
D.
Introducing MCP model for AI system learn and interact with latest data
5. Security and Data Privacy in the AI Era: A Business Imperative
A.
Unpacking recent AI crime trends and their implications on business
B.
Understanding the threats: Deepfakes, Voice Synthesis, AI Password Cracking, and more, and their impact on business security
C.
Understand regulatory and privacy concerns relevant to Generative AI deployment
6. Real-World Generative AI Use Cases and Success Stories
A.
Explore practical examples of how businesses across industries leverage Generative AI to optimise operations and enhance customer experience
B.
Review case studies highlighting measurable business impacts including cost savings and productivity improvements
C.
Extract key lessons and best practices to inspire effective AI adoption
7. Future Impact of Generative AI on Business Environment: A Strategic Perspective
A.
Monitor evolving Generative AI trends and their potential business implications
B.
Develop organisational agility and workforce skills to adapt to AI-driven changes
Generative AI for Business Optimisation
A Certificate of Attendance will be awarded to participants who attended the course.

### Result 6
In-service Training
https://hkiit.edu.hk/sites/default/files/2026-01/HKIIT_SkillsUP_Booklet_AY2526.pdf

The course aims to provide participants with
a
foundational
understanding
of
Artificial
Intelligence (AI) and its practical applications in non-technical fields.
Participants will gain insight into the basic concepts of AI and its potential impact on various industries.
Additionally, the course will cover the fundamentals of Generative
AI, emphasizing its significance in creating new content from existing data, thereby enabling participants to understand its capabilities and applications across different domains.
Participants will receive essential knowledge in Generative AI, complemented by hands- on experience in utilizing AI tools to generate textual content, art images, and other creative materials.
Notable tools such as Poe and Stable
Diffusion will be explored, ensuring participants are well-equipped to leverage these technologies effectively in their respective fields.
...
• 基本的生成式人工智能工具
• 實作與示範
Open for Enrollment
課程現正招生
>>>>
<<<<
002
003
Hong Kong Institute of Information Technology 香港資訊科技學院
SkillsUP In-service Training 在職培訓課程 2025-26
This course equips administrative staff without technical backgrounds to understand core concepts of generative AI and its workplace impact, and to apply AI tools safely, ethically, and effectively to streamline everyday tasks and improve efficiency.
The course starts with a mandatory 3-hour core session for first-time participants.
After completing the core session, corporate
clients or educational organisations can
choose from a range of 3-hour elective
sessions tailored to their needs.
For corporate class arrangements, please contact SkillsUP Team for further enquiries.
...
Suggestions for new elective modules are welcome
歡迎提出新選修單元建議
>>>>
<<<<
006
007
Hong Kong Institute of Information Technology 香港資訊科技學院
SkillsUP In-service Training 在職培訓課程 2025-26
Open for Enrollment
課程現正招生
The
Hong
Kong
Institute
of
Information
Technology (HKIIT) and Lenovo PCCW Solutions
(LPS) are jointly presenting “Business Workflow
Automation with GenAI and DeepSeek” course.
This course equips business and IT practitioners with skills to streamline operations using
DeepSeek and other GenAI tools.
Learn to automate repetitive tasks like document drafting, data analysis, customer response generation or more complicated tasks, enhancing efficiency across industries such as finance, HR, and logistics.
Through hands-on exercises, explore prompt engineering, RAG workflow design, and integration with business systems.
This course is ideal for business administrators, managers and IT practitioners, empowering you to transform business processes and boost productivity in a short period.
香港資訊科技學院 (HKIIT) 與 聯想電訊盈科企業
方案（LPS）聯合推出《以生成式 AI DeepSeek
驅動的業務流程自動化》課程。
本課程旨在裝備商界與 IT 界人士運用 DeepSeek
及其他生成式人工智能 (GenAI) 工具優化營運
流程所需技能。學員將學習如何自動化處理
重複性任務（例如文件草擬、數據分析、生成
客戶回應）乃至更複雜的工作，從而提升
金融、人力資源、物流等多個行業的營運
效率。透過實作練習，學員將探索提示工程
(Prompt Engineering) 、 檢索增強生成 (Retrieval
Augmented Generation, RAG) 、 工作流程設計以及
如何將這些工具與現有業務系統整合。
本課程特別適合企業管理人員、經理及資訊
科技從業員。在短時間內助您掌握轉變業務
流程並大幅提升生產力。
Business Workflow Automation with
GenAI and DeepSeek
以生成式 AI 及 DeepSeek 驅動的
業務流程自動化
Programme Code 課程編號
Programme Type 課程程度
Contact Hours 上課時數
Medium of Instruction 教學語言
Class Location 上課地點
IT5200155
Short Course 短期課程
18
Cantonese supplemented with English
主要為粵語，輔以英語
HKIIT 香港資訊科技學院
On completion of this programme, participants are expected to be able to:
1. understand and explain the fundamentals
of generative AI and large language models
(LLMs);
2. customize a generative AI model using
appropriate tools and techniques;
3. evaluate and select suitable generative AI
models for different business scenarios; and
4. develop simple applications using generative
AI in selected areas.
...
Programme Details 課程詳情
1. Foundations of Generative AI for Business Automation
• Brief history and evolution of Generative AI
• Overview of key LLMs (e.g., DeepSeek, GPT, LLaMA)
• Business Automation Basics: Why GenAI matters
• Common use cases (e.g., document generation, customer
support, resume screening)
• Introduction to DeepSeek: Features and strengths
2. Mastering Prompt Engineering for DeepSeek
• Core concepts of prompt engineering
• Techniques: Zero-shot, few-shot, chain-of-thought
• Crafting prompts for DeepSeek: Best practices
• Hands-on: Automating a simple task (e.g., email drafting)
3. Customizing DeepSeek for Business Workflows
• Overview of customization techniques
• Retrieval-Augmented Generation (RAG) for local data
• Fine-tuning vs. Parameter-Efficient Fine-Tuning (PEFT) basics
• Practical DeepSeek customization: Embedding business-
specific context
• Hands-on: Adding company data to DeepSeek
4. Building Business Automation Solutions with DeepSeek
• Case study: Real-world GenAI automation
• Step-by-step: Creating a DeepSeek-powered chatbot for FAQs
• Integrating DeepSeek with tools (e.g., email systems, Slack)
• Hands-on: Automate a mock business workflow (e.g., resume
screening and scoring, customer enquires)
>>>>
...
008
009

### Result 7
Generative AI for Business Optimisation - HKPC Academy
https://www.hkpcacademy.org/en/10018951-16-generative-ai-for-business-optimisation/

Generative AI for Business Optimisation - HKPC Academy
...
Location : HKPC Building 78 Tat Chee Avenue Kowloon
Class Schedule: 2026-10-05
...
## Programme Highlights
Master FREE AI tools for your daily office work!
**Designed for** **non-tech professionals, ** this practical workshop will teach you how to leverage AI for smarter content generation, streamlined workflows, and more effective communication.
## Course Objectives
- Equip participants with a strategic understanding of how Generative AI enhances business innovation, competitiveness, and operational efficiency.
- Develop practical skills in applying free Generative AI tools for **creative content generation**, **workflow automation**, and building **no-code chatbots ** to address business needs.
- Critically assess the challenges of AI-driven security threats and data privacy concerns, and formulate robust strategies to mitigate risks in AI adoption.
- Analyse real-world use cases and emerging trends to cultivate organisational agility and strategic foresight for an AI-driven future.
...
## Date
05 Oct 2026 (Mon)
## Time
09:30 – 17:00
...
## Target Audience
Anyone interested in Generative AI
...
## Course Outline
Strategic Role of Generative AI in Business**
- Understanding the role of Generative AI in enhancing business innovation and competitiveness
- Identifying key business domains benefiting from Generative AI and no-code automation
- Importance of Prompt Engineering techniques in improving AI effectiveness and efficiency
**2.
Creative Content Generation and Visualisation Using AI**
- Applying text-to-image and text-to-presentation AI tools to accelerate marketing and reporting efforts
- Best practices for generating high-quality AI-driven graphics and slide decks
- Use cases demonstrating productivity gains in content creation
**3.
Building Customised GPT-Powered Chatbots for Your Business**
- Designing and deploying tailored AI chatbots for customer support and internal knowledge management
- Techniques for fine-tuning pre-built models without deep technical expertise
- Integration of AI assistants into existing business operations
- Tips to train AI models to meet specific business requirements
- Showcase of no-code tools to ease the process of building and deploying AI models
**4.
AI Models Integrated Workflow Automation and AI Agent **
- Leveraging no-code platforms for enhancing routine business processes
- Streamlining communication tasks with AI-powered automation
– Automated email drafting with AI integration
– Content creation automation using AI triggers and actions
– Real-time notifications and task updates via integrated platforms
- Creating simple AI agents for business use cases
– Designing basic AI agents for handling FAQs and task automation within workflows
– **Hands-on practice:** Build and deploy a simple AI agent that interacts with business data and triggers automated responses
- Introducing MCP model for AI system learn and interact with latest data
...
Security and Data Privacy in the AI Era: A Business Imperative**
- Unpacking recent AI crime trends and their implications on business
- Understanding the threats: Deepfakes, Voice Synthesis, AI Password Cracking, and more, and their impact on business security
- Understand regulatory and privacy concerns relevant to Generative AI deployment
...
Real-World Generative AI Use Cases and Success Stories **
- Explore practical examples of how businesses across industries leverage Generative AI to optimise operations and enhance customer experience
- Review case studies highlighting measurable business impacts including cost savings and productivity improvements

### Result 8
Generative AI Intensive: Master AI-Powered Solutions for Real ...
https://ddiy.hkpc.org/en/events/%E7%94%9F%E6%88%90%E5%BC%8Fai%E7%89%B9%E8%A8%93%EF%BC%9A%E5%95%86%E6%A5%AD%E6%87%89%E7%94%A8%E5%8F%8A%E6%99%BA%E8%83%BD%E6%A5%AD%E5%8B%99%E6%B5%81%E7%A8%8B%E5%85%A8%E4%BF%AE%E8%AA%B2%E7%A8%8B

Generative AI Intensive: Master AI-Powered Solutions for Real Business Impact and Smart Operations | HKPC Digital DIY Portal
Date
2026-05-19
Time
19, 21, 26 & 28 May 2026, 19:00－22:00
Location
1/F, HKPC Building, 78 Tat Chee Avenue, Kowloon
## Generative AI Intensive: Master AI-Powered Solutions for Real Business Impact and Smart Operations
...
In this hands-on master course, you will learn how to harness the power of ChatGPT , Gemini, Grok and lots of cutting-edge AI tools, to produce high-quality content for various occasions.
We will even cover the hottest AI tool now, DeepSeek and Grok in this course.
Whatever industry you’re from, these new technologies will bring impacts that you’ve never imagined.
Upon completion of the course, you will have a fundamental understanding of how to use ChatGPT, Claude, Gemini to produce high-quality content for business, automating your workload and saving you time and effort.
Programme Highlights
- One of the very few local courses conducted in Cantonese
- Live ChatGPT, Gemini, Claude demo.
We will cover the basics of ChatGPT, Gemini, Grok and how it works, as well as more advanced techniques for maximizing its potential in your work.
- Ideal for people with a basic understanding of AI who are eager to deepen their knowledge and apply generative AI in innovative ways.
...
Date
19, 21, 26 & 28 May 2026
Time
19:00 – 22:00
Duration
Total 12 hours (3 hours per session)
Venue
HKPC Building, 78 Tat Chee Avenue, Kowloon Tong
Medium
Cantonese
Course Fee
HK$4,500
Course Outline
**Session 1 & 2: Generative AI Foundations & Guided Practice**
- Understanding Generative AI
- Navigating the AI Model Landscape
- Introduction to Poe: Primary LLM Platform for the Course
- Context Windows and AI Behavior
- Memory Management in LLMs
- Selecting the Right Model and Tool
- Effective Prompt Writing
- Generating Professional-Quality Business Writing
- Visual Content Creation
- AI-Assisted Slide Presentations
**Session 3 & 4: Next-Level GenAI for Business Tasks**
- Advanced Prompting Techniques
- Enhanced Image Generation Skills
- Automating Real-World Business Tasks Using Generative AI
- Understanding LLM Memory and Context Management
- Recognizing and Managing AI Limitations
- Introduction to Retrieval-Augmented Generation (RAG)
- Awareness of Legal and Regulatory Considerations

### Result 9
Generative AI in Business: ChatGPT, Text-to-Design - HKPC Academy
https://www.hkpcacademy.org/en/10015778-06-generative-ai-in-business-chatgpt-text-to-design/

Generative AI in Business: ChatGPT, Text-to-Design - HKPC Academy
...
- Course Search
- Generative AI in Business: ChatGPT, Text-to-Design
Generative AI in Business: ChatGPT, Text-to-Design
...
## Programme Highlights
This is a practical workshop which enables you to master ChatGPT and AI graphic generation.
You will gain hands-on experience using the tools available in HK, possible applications in daily work, tips on prompt for better content, and understand the ethical and safety concerns.
## Course Objectives
- Understand the basics of ChatGPT and generative AI
- How the technologies can be applied in various occasions to improve work productivity, automate daily operation, and drive innovation within organizations
- How to write prompt effectively to produce better content and images
- Understand the ethical and safety issues
...
## Date
15 Aug 2024 (Thu)
## Time
14:00 – 17:30
...
## Duration
Total 3.5 lecture hours
...
## Target Audience
Anyone interested in ChatGPT & Generative AI
## Course Outline
1. **Introduction to Generative AI and ChatGPT
**– Overview of AI trend and impact
– Key concepts of AI and ChatGPT model
– ChatGPT capabilities and possible applications
2. **Hands-on Experience of ChatGPT (Poe)
**– Demo common business use cases on content and idea generation
– Introduce and train with tools/platforms available in HK
– Tips on prompts
– How to ask question and refine prompt effectively
– Idea generation, summarisation, formatting
– Feed and analyse data
3. **ChatGPT Business Applications
**– Customer Service
– Digital Marketing
– Document, Excel operations
– Learning and education
– Various job usage examples
– Discussion, Tips and Concerns
4. **AI Graphic Generation – Text-to-image
**– Introduction of AI to image, and its capability and impact
– Hands-on: step by step account setup and how to use
– Tools: Stable Diffusion, Canva, Clipdrop
– Image knowledge and prompting skills with use cases
– Tips on prompt for generating images effectively
5. **Future impact of Generative AI on Work/Careers
**– Related tech trends and updates
– Exploration of the ethical and safety considerations
– Prepare the Mindset and skillset changes in AI era
...
## Trainer
**Kit WONG**
Kit is a proficient Business Analyst and Developer.
With 10+ years’ experience in technology industry, Kit helps businesses to establish enhance operation efficiency and improve sales performance.
He is experienced in developing and delivering tech-for-non-tech and ChatGPT training with very good feedback.

### Result 10
HKPC launches ‘AI for All’ program to help SMEs and workers adopt technology
https://www.thestandard.com.hk/news/article/341102/HKPC-launches-AI-for-All-program-to-help-SMEs-and-workers-adopt-technology

# HKPC launches ‘AI for All’ program to help SMEs and workers adopt technology
The Hong Kong Productivity Council launched its “AI for All” Inclusive Programme on Thursday, offering training and practical support to help small and medium-sized enterprises, workers and different community groups make greater use of artificial intelligence.
...
Coordinated by the Innovation, Technology and Industry Bureau, the initiative will run for two years, with HKPC serving as one of the implementing organizations.
Under its “AI with HKPC – Business Empowerment” theme, the program will focus on practical business applications, talent development and making AI tools more accessible to SMEs, professionals, workers, labor groups and underserved communities.
...
The program will offer training on generative AI for tasks such as content creation, data analysis and workflow optimization, alongside sector-specific applications in education, healthcare, manufacturing, retail and logistics.
Hands-on workshops will also allow participants to experiment with AI applications and explore how the technology can be integrated into everyday business operations.
HKPC will continue conducting surveys on AI adoption among Hong Kong businesses and provide guidance on workforce strategies, including how companies can prepare employees for changing job requirements and develop talent for AI-driven transformation.
A key part of the initiative is the free “AI Bite Class,” an online learning platform aimed at SME owners, seniors and underserved groups.
Courses will cover basic AI concepts, introductory generative AI applications and responsible use of the technology, including issues such as data privacy, bias and transparency.
The initiative was launched with an in-person session featuring representatives from technology companies including Amazon Web Services, Google Cloud, Huawei Cloud, Lenovo, Samsung, Tencent Cloud and Microsoft, sharing AI applications and business cases with SMEs.
More free online courses covering generative AI, AI agents, workflow automation, data analytics and enterprise transformation will be introduced, with members of the public able to access learning resources online or through iAM Smart.

Claude · How can a local organisation identify practical ways to apply AI in its operations in hong kong?

Not surfaced in this answer · The retained answer does not name Hong Kong Wireless Technology Industry Association (WTIA) and retains no source from hkwtia.org.

Oct 22, 2026, 6:33 AM UTC

Read answer

Start with your own operations rather than the technology. A workable approach has five steps:

Map where time and money go. List recurring tasks such as customer enquiries, quotations, invoicing, scheduling, stock tracking, reporting, and marketing content. Note which ones are repetitive, error-prone, or slow.
Score each idea. Rate each task on expected time saved, cost, data sensitivity, and how easily staff would adopt the change. Start with low-risk, high-frequency tasks that don't involve sensitive personal data.
Check whether an off-the-shelf tool already fits. Many useful applications are ready-made, such as drafting and summarising tools, chatbots, or automated accounting. Custom builds usually come later.
Pilot with one team, then measure. Set a baseline (hours spent, error rate, response time) and compare after a few weeks. Scale only what shows a clear gain.
Set basic rules before rollout. Decide what data may go into AI tools, who reviews outputs, and how customers are told when AI is used. Hong Kong's Personal Data (Privacy) Ordinance applies to personal data handled this way, so check it against your use cases.

Free or subsidised local help to explore with

HKPC SME ReachOut: A support service operated by the Hong Kong Productivity Council (HKPC) helps businesses identify relevant government funding and technology support programmes. It offers one-to-one consultations, seminars and networking activities related to digitalisation, technology adoption and e-commerce.
HKPC "AI for All": This two-year programme offers a free "AI Bite Class," an online learning platform aimed at SME owners, seniors and underserved groups. Its workshops let participants experiment with AI applications and explore how the technology can be integrated into everyday business operations.
HKTDC Transformation Sandbox (T-box): The HKTDC and Microsoft Hong Kong ran an AI adoption programme with workshops and discounted offers. However, the discounted Microsoft 365 Copilot subscriptions were limited-time offers valid until 30 June 2026, so they have likely expired. Check the current offers directly.
Digital Transformation Support Pilot Programme (DTSPP): The original scheme was limited to specific sectors. It provided eligible businesses, SMEs from the food and beverage, retail, tourism or personal services industry sectors, 1:1 matching funding of up to HK$50,000 for ready-to-use digital solutions. The government plans an enhanced version, and the revised programme is expected to launch in the second half of 2026 , so eligibility may change.
BUD Fund: Since mid-June 2026, the BUD Fund has explicitly recognised AI-related measures as eligible for support. Examples include AI chatbot development for company websites .

Practical application areas to consider

Common starting points for local organisations include drafting and summarising documents, customer enquiry handling, data analysis, scheduling, invoice and expense processing, and marketing content. Manufacturers may look at quality checks and production-line tools; the government has also highlighted smart production lines powered by advanced technologies, including AI under funding schemes.

Caveats

Programme terms, eligibility, and funding change often, and some offers I found have already ended. Confirm current details with the organisation running each scheme before you commit budget. Also verify any vendor claims through a pilot rather than relying on marketing.

Turn these findings into your next move.

Use the practical guidance to improve your visibility, or explore what Ready Scan knows about this brand.