Questions and answers
23,742 pagesRead complete answers to practical questions about products and companies. Follow the cited sources and company profiles when you need more detail or want to compare the available explanations.
Do I pay interest when I spread the cost of a device?
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Updated October 23, 2026What are our roaming fair use policies?
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Updated October 23, 2026Can I get a phone without an Airtime plan?
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Updated October 23, 2026Is screen repair available for all Plans and devices?
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Updated October 23, 2026How do I activate Go Roam?
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Updated October 23, 2026What happens if I don’t use my screen repair?
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Updated October 23, 2026Can I buy multiple Go Roam Passes at one time?
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Updated October 23, 2026What if I’m travelling to a non-Go Roam destination?
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Updated October 23, 2026Who can have Extended Warranty?
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Updated October 23, 2026What devices can I get on a Three Your Way plan?
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Updated October 23, 2026How can I claim my Extended Warranty benefit?
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Updated October 23, 2026What happens if my device is not covered under warranty?
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Updated October 23, 2026How long does the repair process take?
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Updated October 23, 2026Do I need to pay off my device plan before upgrading?
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Updated October 23, 2026Can I cancel a Three Your Way airtime plan?
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Updated October 23, 2026How will I know when my device is ready?
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Updated October 23, 2026Can I buy a Go Roam in Europe Pass, a Go Roam Around the World Pass and a Go Roam Around the World Extra Pass at the same time?
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Updated October 23, 2026Can I get screen repair cover if I’m on a Value plan?
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Updated October 23, 2026Do I get a loan device while mine has been sent away?
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Updated October 23, 2026Can you develop asset management policies for our organisation?
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Updated October 26, 2026Which network standards does Threepwood work with?
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Updated October 26, 2026What types of technical documentation do you produce?
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Updated October 26, 2026Who is Threepwood's training aimed at?
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Updated October 26, 2026Do you support asset management due diligence?
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Updated October 26, 2026What does an ISO 55001 gap analysis involve?
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Updated October 26, 2026Can you help with SF6 gas and insulating oil management?
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Updated October 26, 2026Which electrical assets can Threepwood help us manage?
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Updated October 26, 2026What training courses does Threepwood offer?
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Updated October 26, 2026How do you manage document review and feedback?
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Updated October 26, 2026Do you investigate electrical accidents and equipment failures?
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Updated October 26, 2026Can you build and maintain a technical document library for us?
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Updated October 26, 2026What is Networks Discovery?
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Updated October 26, 2026Can you deliver bespoke training for our team?
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Updated October 26, 2026Do you write functional or prescriptive documents?
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Updated October 26, 2026Can you review our electrical safety rules?
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Updated October 26, 2026Do you support cost benefit analysis for network decisions?
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Updated October 26, 2026How do I book a place on a course?
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Updated October 26, 2026Do you carry out arc flash hazard studies?
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Updated October 26, 2026Can you assess low carbon technology connections for compliance?
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Updated October 26, 2026Can Threepwood audit our safety management system?
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Updated October 26, 2026What does a network standards compliance review involve?
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Updated October 26, 2026Can I engage ThreeSixtyEight for a single service, or is full-service required?
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Updated October 19, 2026How do I know which service is right for my organization?
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Updated October 19, 2026What services does ThreeSixtyEight offer?
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Updated October 19, 2026Why take a tour of Zeljava Airbase?
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Updated October 20, 2026Where is the Zeljava Airbase located?
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Updated October 20, 2026What is the size of public groups, are private tours available, and what languages are offered?
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Updated October 20, 2026When are tours happening and how long do they last?
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Updated October 20, 2026