We already have a chatbot. Does this replace it?
Answers from the sources
Immerss
“Not necessarily. The two are built from opposite premises — a support chatbot exists to end conversations, a sales agent to advance them — so they are pointed in different directions rather than competing for the same job.”
Sourcewww.immerss.live
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About these subjects
Related reading
- Who takes the handover in a store with three people?
- Do we need physical stores, or a big team of associates, to run this?
- Our associates are excellent in person. Is selling on video the same skill?
- Can it add products to the cart?
- Will it invent a product or a price we do not carry?
- How often do we have to run events for this to be worth it?
- What if the shopper asks for a person straight away?
- What happens when no advisor is free?
- What do we need to run our first live event?
- How does the AI know when to bring in a person?
- How long should a live event actually run?
- Immerss — company guide
- Immerss — products and connections
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- Surface ID
- urn:readyscan:corpus:buyer-question:immerss-q139380833-answer-10a51c2b4a0fd2adced3
- Material fingerprint
- fnv1a64:39f9111c583ce5b3
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- Published
- 2026-10-18
- Modified
- 2026-10-18
- ready-scan-subjects/Q139380833
- revision Q139380833:content:411c9e33a210793a