NALA
NALA: “NALA provides comprehensive guides and resources to help families navigate the administrative tasks after losing a loved one.”
What is NALA?
“NALA helps you handle the admin after someone dies. You get clear, step-by-step guides covering everyone you need to contact, from banks and utilities to HMRC.”
在公司资料中查看Who is NALA for?
“Anyone sorting out the admin after a death. That is usually an executor, next of kin, or a close family member. We also work with solicitors and law firms handling cases for clients.”
在公司资料中查看Which institutions does it cover?
“Most UK banks, building societies, utility providers, insurers, pension providers, and government departments. If the one you need is missing, tell us and we will look into adding it.”
在公司资料中查看How do you keep my data safe?
“Your data is encrypted in transit and at rest. Sign-in uses a secure link sent to your email, so there is no password to steal.”
在公司资料中查看Why do I need to prove who I am?
“Banks and other institutions are required by law to check who is contacting them about someone who has died. Confirming your identity protects both you and the accounts you are trying to manage.”
在公司资料中查看Can I download or delete my Companion chat?
“Yes. If you opted in to transcript review, open the three-dot menu in the AI companion.”
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