Three UK
Three UK is a Communications provider and mobile network operator in the United Kingdom.
Who can have Extended Warranty?
“Only Three Your Way Complete and Value Plans on 12 month and 24 month contract can get Extended Warranty for up to 3 years (36 months), until they upgrade their plan or leave Three.”
在公司资料中查看How can I claim my Extended Warranty benefit?
“You will need to go to you to nearest Three retail store, who’ll help you with your claim request through our partner Ingram. Unfortunately, you don’t have the option to claim this benefit Online or via the Contact Centre.”
在公司资料中查看How long does the repair process take?
“The repaired device will be delivered either to the address provided by you or to the store where the booking was made, within 5 days from booking.”
在公司资料中查看How will I know when my device is ready?
“Ingram will email you once your repaired device has been shipped. If you opt for the device to be returned to the store, Three retail store advisor will contact you to inform you that your device can be collected.”
在公司资料中查看Do I get a loan device while mine has been sent away?
“Unfortunately, loan phones will not be available.”
在公司资料中查看Do I need to supply my passcode?
“FMIP must be disabled, and screen locks need to be removed where possible.”
在公司资料中查看What happens if my device is not covered under warranty?
“Ingram will contact you to provide a repair quotation.”
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