OPCHARGE
OPCHARGE is a Dutch charge station company.
Why does the amount on my bill differ?
“The rate you see at an Opcharge charging station is what we charge for the power and the spot. Do you charge with a charge card?”
在公司资料中查看Why do I see a reservation fee when paying by credit card?
“When you start a loading session, your bank temporarily reserves an amount to check whether there is sufficient balance available. Afterwards, this is automatically adjusted to the correct amount. Do you notice that the reserved amount is not released in time? If so, please contact your bank for further handling.”
在公司资料中查看Why a connection fee?
“At Opcharge, we believe in social charging stations. By charging a small fee per hour, together we ensure that charging stations do not remain unnecessarily occupied after a car is fully charged. This way there is always a free spot for the next driver. Very social, very carefree.”
在公司资料中查看Why can the charging rate be higher than it says on your website?
“Some charge card or charge app providers charge an additional surcharge on top of our rate. As a result, the final amount may be higher than the base rate we communicate.”
在公司资料中查看What is the current charging rate?
“Our current rate can be found on the rates page. In addition, check with your charge card provider, as they may charge additional fees.”
在公司资料中查看