ASC Technologies AG
ASC Technologies AG is a software company providing solutions for recording, archiving and analysis of communications for compliance and quality management purposes.
Why is it important to record customer communication?
“Recording customer conversations is crucial to comply with legal regulations, improve service quality, and gain valuable insights into the customer relationship. It helps companies minimize risks, increase customer satisfaction, and make informed business decisions.”
在公司资料中查看What types of communication channels can be recorded and analyzed?
“With ASC's solutions, omni-channel recording is possible. This means you can record and analyze a variety of communication channels, including phone calls, Teams meetings, Webex meetings, or Zoom meetings.”
在公司资料中查看Can ASC's solutions be integrated into my IT infrastructure?
“Yes, ASC's solutions are highly flexible and can be seamlessly integrated into your existing IT infrastructure. We offer integration options for all important telephony providers.”
在公司资料中查看How secure is the recorded data and what protective measures does ASC provide?
“Our solutions offer comprehensive security measures to ensure that all recorded data is protected. This includes double encryption, access controls, and regular security checks. More about secure data storage.”
在公司资料中查看Is ASC ISO 27001 certified?
“Yes, ASC is ISO 27001 certified. This certification confirms that ASC has implemented a robust information security management system (ISMS) that meets international standards.”
在公司资料中查看