{"schemaVersion":"ready-scan.resource-sources.v1","locale":"zh-Hant","path":"/zh/sources/source-0f891ecd19524ebd","canonicalUrl":"https://readyscan.ai/zh/sources/source-0f891ecd19524ebd","machineUrl":"https://readyscan.ai/zh/discovery/sources/source-0f891ecd19524ebd.json","page":1,"pageSize":48,"totalCount":1,"totalPages":1,"previous":null,"next":null,"kind":"source","source":{"id":"source-0f891ecd19524ebd","url":"https://www.brt.it/en/customer-service/faq/","title":"BRT: /en/customer-service/faq/","publisher":"brt.it","publicationCount":1,"modifiedOn":"2026-10-23","path":"/zh/sources/source-0f891ecd19524ebd","canonicalUrl":"https://readyscan.ai/zh/sources/source-0f891ecd19524ebd","machineUrl":"https://readyscan.ai/zh/discovery/sources/source-0f891ecd19524ebd.json"},"items":[{"key":"subject:Q3632250","citations":[{"id":"source-0f891ecd19524ebd","url":"https://www.brt.it/en/customer-service/faq/","title":"BRT: /en/customer-service/faq/","publisher":"brt.it","accessedOn":"2026-10-23"}],"editions":[{"language":"en","title":"BRT","description":"Italian national road freight transport and logistics company.","path":"/entities/brt-q3632250","canonicalUrl":"https://readyscan.ai/entities/brt-q3632250","machineUrl":"https://readyscan.ai/discovery/entities/brt-q3632250.json","modifiedOn":"2026-10-23"}],"subject":{"slug":"brt-q3632250","name":"BRT","questions":[{"question":"Can I manage my shipments online in an independent way?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-5fd380e592b67db43d98"},{"question":"I do not have the password to the reserved area. Where do I find it?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-236e3c2718e85c3f1a11"},{"question":"I have a BRT customer code, but I lost my password, how do I get a new one?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-b2b833fd6f8ee34ad717"},{"question":"Where do I find my BRTcode?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-6e1b0ed2a96eb1a8e904"},{"question":"What is track and tracing?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-9fcf6a44e94231c31caa"},{"question":"What are the delivery times for an international shipment?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-2238932d56e2cff7c4e7"},{"question":"Can I pay in cash with cash-on-delivery service?","path":"/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-5b1eff1aa8dbce34552e"}],"facts":[{"id":"content-native-digital-agencies-11398c522bc693a7-a-5fd380e592b67db43d98","label":"Can I manage my shipments online in an independent way?","value":"“Are you the sender with the BRT customer code? Here is what you can do: calculating the cost of a shipment, requesting a pick-up, viewing the outcome of shipments, managing and unlocking shipments on hold, viewing the status of cash-on-delivery shipments, viewing the recipient's signature (P.O.D. image).”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-5fd380e592b67db43d98","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-5fd380e592b67db43d98"]},{"id":"content-native-digital-agencies-11398c522bc693a7-a-236e3c2718e85c3f1a11","label":"I do not have the password to the reserved area. Where do I find it?","value":"“If you have a BRT customer code, you simply have to download the dedicated form (link) and follow the instructions.”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-236e3c2718e85c3f1a11","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-236e3c2718e85c3f1a11"]},{"id":"content-native-digital-agencies-11398c522bc693a7-a-b2b833fd6f8ee34ad717","label":"I have a BRT customer code, but I lost my password, how do I get a new one?","value":"“Just click to this link and download again the dedicated form. Fill it out and follow the instructions given.”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-b2b833fd6f8ee34ad717","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-b2b833fd6f8ee34ad717"]},{"id":"content-native-digital-agencies-11398c522bc693a7-a-6e1b0ed2a96eb1a8e904","label":"Where do I find my BRTcode?","value":"“You will find your BRTcode in the SMS or in the e-mails that you received for shipment custody, or on the notice left by the courier after the delivery attempt.”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-6e1b0ed2a96eb1a8e904","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-6e1b0ed2a96eb1a8e904"]},{"id":"content-native-digital-agencies-11398c522bc693a7-a-9fcf6a44e94231c31caa","label":"What is track and tracing?","value":"“It is the easiest way to follow the status of your shipment: enter the home page of brt.it and insert your BRTcode in the box. Alternatively, by clicking the link in the e-mail and in the SMS about shipment custody you can directly access the monitoring and modification of your shipment.”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-9fcf6a44e94231c31caa","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-9fcf6a44e94231c31caa"]},{"id":"content-native-digital-agencies-11398c522bc693a7-a-2238932d56e2cff7c4e7","label":"What are the delivery times for an international shipment?","value":"“At this link you can check the delivery times.”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-2238932d56e2cff7c4e7","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-2238932d56e2cff7c4e7"]},{"id":"content-native-digital-agencies-11398c522bc693a7-a-5b1eff1aa8dbce34552e","label":"Can I pay in cash with cash-on-delivery service?","value":"“Only up to 5,000€.”","path":"/entities/brt-q3632250#company-fact-content-native-digital-agencies-11398c522bc693a7-a-5b1eff1aa8dbce34552e","questionPaths":["/entities/brt-q3632250#company-answer-content-native-digital-agencies-11398c522bc693a7-a-5b1eff1aa8dbce34552e"]}]},"selected":{"language":"en","title":"BRT","description":"Italian national road freight transport and logistics company.","path":"/entities/brt-q3632250","canonicalUrl":"https://readyscan.ai/entities/brt-q3632250","machineUrl":"https://readyscan.ai/discovery/entities/brt-q3632250.json","modifiedOn":"2026-10-23"}}],"versionId":"fnv1a64:a5306f8008432af0"}