{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:zurich-insurance-company-ltd-383dd999-question-c9f9c7ff1accf6a1","key":"buyer_question:zurich-insurance-company-ltd-383dd999-question-c9f9c7ff1accf6a1","kind":"buyer_question","slug":"zurich-insurance-company-ltd-383dd999-question-c9f9c7ff1accf6a1","canonicalUrl":"https://readyscan.ai/corpus/buyer-question/zurich-insurance-company-ltd-383dd999-question-c9f9c7ff1accf6a1","machineUrl":"https://readyscan.ai/discovery/corpus/buyer-question/zurich-insurance-company-ltd-383dd999-question-c9f9c7ff1accf6a1.json","datePublished":"2026-10-20","dateModified":"2026-10-20","materialFingerprint":"fnv1a64:92763809d7fce52d","membershipFingerprint":"fnv1a64:2c2e48a2f005c62d","relatedEntitySlugs":["zurich-insurance-company-ltd-383dd999"],"relatedSurfaceKeys":["buyer_question:zurich-insurance-company-ltd-383dd999-question-54e62373ea58f353","buyer_question:zurich-insurance-company-ltd-383dd999-question-7f2c24a22a847751","buyer_question:zurich-insurance-company-ltd-383dd999-question-830933d4b9a9b740","buyer_question:zurich-insurance-company-ltd-383dd999-question-8725e772614b92f3","buyer_question:zurich-insurance-company-ltd-383dd999-question-9d624758fd706033","buyer_question:zurich-insurance-company-ltd-383dd999-question-9e994dded55dbd23","buyer_question:zurich-insurance-company-ltd-383dd999-question-a4213c4c2496d486","buyer_question:zurich-insurance-company-ltd-383dd999-question-d008b4d017a57dc8","buyer_question:zurich-insurance-company-ltd-383dd999-question-da6930abeaf29eef","buyer_question:zurich-insurance-company-ltd-383dd999-question-e99aa4958e3ce209","buyer_question:zurich-insurance-company-ltd-383dd999-question-f32abc8ddd729154","evidence:zurich-insurance-company-ltd-383dd999","relationship:zurich-insurance-company-ltd-383dd999-relationship-bb50e471ec63b69b","relationship:zurich-insurance-company-ltd-383dd999-source-page-bb50e471ec63b69b"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"zurich-insurance-company-ltd-383dd999-source-content-e3920961f49ca665-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"site-81aadb0c383dd999","sourceRevisionId":"site-81aadb0c383dd999:capture:d86c9c84af42aecb","sourceContentHash":"fnv1a64:7d9c96353f0a3374","recordRevisionId":"site-81aadb0c383dd999:capture:d86c9c84af42aecb","recordContentHash":"fnv1a64:a5ac7c3f7bf15be1","sourceCanonicalUrl":"https://www.zurich.com.hk/en/products/accident-and-health/zurich-vhis-series","sourceModifiedAt":"2026-10-20T04:36:37.046Z","observedOn":"2026-10-20","permission":{"basis":"public_information","evidenceUrl":"https://www.zurich.com.hk/en/products/accident-and-health/zurich-vhis-series"},"attributionUrl":"https://www.zurich.com.hk/en/products/accident-and-health/zurich-vhis-series"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"How quickly does Zurich assess claims and notify customers of results?","summary":"Cited source answers across 1 active corpus record.","question":"How quickly does Zurich assess claims and notify customers of results?","answers":[{"entitySlug":"zurich-insurance-company-ltd-383dd999","entityName":"Zurich Insurance Company Ltd","answer":"Zurich states that claim pre-assessment takes one business day and claim-result notification takes five business days; for pre-treatment assessment, the completed form must be sent at least three business days before scheduled treatment or hospitalization.","sourceUrls":["https://www.zurich.com.hk/en/products/accident-and-health/zurich-vhis-series"]}]}