{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:trip-com-9e5c0a9d-question-813231d068a8de4f","key":"buyer_question:trip-com-9e5c0a9d-question-813231d068a8de4f","kind":"buyer_question","slug":"trip-com-9e5c0a9d-question-813231d068a8de4f","canonicalUrl":"https://readyscan.ai/corpus/buyer-question/trip-com-9e5c0a9d-question-813231d068a8de4f","machineUrl":"https://readyscan.ai/discovery/corpus/buyer-question/trip-com-9e5c0a9d-question-813231d068a8de4f.json","datePublished":"2026-10-20","dateModified":"2026-10-20","materialFingerprint":"fnv1a64:c8cd1bf3558c347e","membershipFingerprint":"fnv1a64:028fcda9904870e5","relatedEntitySlugs":["trip-com-9e5c0a9d"],"relatedSurfaceKeys":["buyer_question:trip-com-9e5c0a9d-question-0a12c71b62b74520","buyer_question:trip-com-9e5c0a9d-question-235469d39147ff63","buyer_question:trip-com-9e5c0a9d-question-4ab16839713c8ef4","buyer_question:trip-com-9e5c0a9d-question-86f0125665b978e8","buyer_question:trip-com-9e5c0a9d-question-b5be83bdea980bce","buyer_question:trip-com-9e5c0a9d-question-e6890f245a5509b0","evidence:trip-com-9e5c0a9d"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"trip-com-9e5c0a9d-source-content-302661833b26382a-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"site-3c0b9ffb9e5c0a9d","sourceRevisionId":"site-3c0b9ffb9e5c0a9d:capture:6583eb91b40b7404","sourceContentHash":"fnv1a64:398c4bbfc3f35988","recordRevisionId":"site-3c0b9ffb9e5c0a9d:capture:6583eb91b40b7404","recordContentHash":"fnv1a64:50f4afd730fc66fc","sourceCanonicalUrl":"https://www.trip.com/hotels","sourceModifiedAt":"2026-10-20T03:25:26.467Z","observedOn":"2026-10-20","permission":{"basis":"public_information","evidenceUrl":"https://www.trip.com/hotels"},"attributionUrl":"https://www.trip.com/hotels"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"Can I get help with a hotel refund or booking change?","summary":"Cited source answers across 1 active corpus record.","question":"Can I get help with a hotel refund or booking change?","answers":[{"entitySlug":"trip-com-9e5c0a9d","entityName":"Trip.com","answer":"Trip.com says its 24/7 customer service team can assist with hotel refunds, booking changes, and other questions.","sourceUrls":["https://www.trip.com/hotels"]}]}