{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:american-garage-doors-q131840242-answer-7710d731ba6dbe4954dd","key":"buyer_question:american-garage-doors-q131840242-answer-7710d731ba6dbe4954dd","kind":"buyer_question","slug":"american-garage-doors-q131840242-answer-7710d731ba6dbe4954dd","canonicalUrl":"https://readyscan.ai/corpus/buyer-question/american-garage-doors-q131840242-answer-7710d731ba6dbe4954dd","machineUrl":"https://readyscan.ai/discovery/corpus/buyer-question/american-garage-doors-q131840242-answer-7710d731ba6dbe4954dd.json","datePublished":"2026-10-19","dateModified":"2026-10-19","materialFingerprint":"fnv1a64:701fd35e9810699d","membershipFingerprint":"fnv1a64:90b3e9f50da5ef64","relatedEntitySlugs":["american-garage-doors-q131840242"],"relatedSurfaceKeys":["buyer_question:american-garage-doors-q131840242-answer-0c3c7e26f770bacdab56","buyer_question:american-garage-doors-q131840242-answer-1de789b26c159b1b10ee","buyer_question:american-garage-doors-q131840242-answer-431a8a064d6ee930fcfc","buyer_question:american-garage-doors-q131840242-answer-4a1dd5b95b572bd73770","buyer_question:american-garage-doors-q131840242-answer-726e0ff78a5bbba00175","buyer_question:american-garage-doors-q131840242-answer-9715190b7f688d3fac12","buyer_question:american-garage-doors-q131840242-answer-a0bd180bc504347233fc","buyer_question:american-garage-doors-q131840242-answer-a90b07188bd10c0f8e01","buyer_question:american-garage-doors-q131840242-answer-c183b3396962d5842aee","buyer_question:american-garage-doors-q131840242-answer-e700cb7f9556ce670e03","evidence:american-garage-doors-q131840242","relationship:american-garage-doors-q131840242-products-and-services"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"american-garage-doors-q131840242-content-577358db8417e9b4-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q131840242","sourceRevisionId":"Q131840242:content:6c710d46eb6ad1d9","sourceContentHash":"fnv1a64:f51897fb3eb14063","recordRevisionId":"Q131840242:content:6c710d46eb6ad1d9","recordContentHash":"fnv1a64:ead707b179f4890b","sourceCanonicalUrl":"https://americansgaragedoors.com/","sourceModifiedAt":"2026-10-19T15:16:42.383Z","observedOn":"2026-10-19","permission":{"basis":"public_information","evidenceUrl":"https://americansgaragedoors.com/"},"attributionUrl":"https://americansgaragedoors.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"How do I know if the problem is the opener or the door?","summary":"Cited source answers across 1 active corpus record.","question":"How do I know if the problem is the opener or the door?","answers":[{"entitySlug":"american-garage-doors-q131840242","entityName":"American Garage Doors","answer":"“Pull the emergency release and try lifting the door by hand about halfway. If it stays put and moves smoothly, the door is balanced and the problem is likely the opener. If it's very heavy or slams down, the springs or cables are the problem — stop and call us.”","sourceUrls":["https://americansgaragedoors.com/service-emergency-garage-door-repair/"]}]}